Seeing the different breeds was fun. Some of the dog’s were not well socialized with the group. #CMOawards #LifeAtPetSmart. Thank you for the review! As with many chain retailers, they only care about profit and survey scores. Examples being: failing to file incident reports for dog bites inflicted on employees, checking in dogs who lack the proper mandatory vaccines, etc. I worked at PetSmart full-time for more than 5 years. Thank you for taking the time to leave a review. Whether you have a young pup, older dog or a rescue, PetSmart training classes can help them learn how to behave appropriately at home and on-the-go. PetSmart was a good company to work for but growth opportunities were not inclusive to all based on qualifications that's why I'm looking for a company that has to cherish their associates' growth and development seriously and by reading Jobot company's reviews, I believe I will fit in good and make an immediate impact." This became such a problem, that I had to contact the Careline. Please contact the CareSmart line at 1-800-738-4693. The staff always provide report cards which I love to read. Thank you very much for taking the time. Your interactions with people can be very minimal and you may spend hours just interacting with dogs - Most of the dogs are happy to see you, and are always very excited to play. I have been working at PetSmart part-time for more than a year, Discounted store products, discounted doggy daycare/hotel. Associates are welcome to learn more about Belonging at PetSmart or share their story the Belonging Page on the DISH. We agree - being around pets each day is pretty fantastic! Checking in at PetsHotel Welcome to our full-service hotel for dogs and cats featuring 24/7 safety-certified associates and an on-call veterinarian. My location was fine when they hired me but when “busy” season came around again they remained understaffed in all areas. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you. Pets Hotel Manager (Former Employee) - Aliso Viejo, CA - April 21, 2019 Petsmart gave me the opportunity to expand my career by not only managing people but now pets. -A good job for part timers who want to do hands-on work with animals -You learn about dog breeds and dog social behaviors -A great job for introverts. We're always striving to be the best employer we can be, and so we greatly appreciate hearing directly from our associates. However, the Managers would not do anything to fix this problem even when I reached out to HR. 9,183 reviews from PetSmart employees about PetSmart culture, salaries, benefits, work-life balance, management, job security, and more. I brought this up to the Managers, only to be ignored. It's always helpful to hear from the team directly. Are you sure you want to replace it? PetsHotel is a great peace-of-mind alternative where cats can rest easy in comfortable quarters and dogs can enjoy playtime, salon services, training classes (including our boot camp class) and more! During our busy seasons, some dog’s would be left in their own messes and it would take forever before someone would come to clean out their kennels. Great environment and all staff members are kind and lend a helping hand when ever needed. OUR MISSION Every day with every connection, PetSmart's passionate associates help bring pet parents closer to their pets so they can live more fulfilled lives. Are you sure you want to remove this review from being featured for targeted profile? We're happy to have you on the team. You get to work with a lot of loving dogs, learn to observe pet behavior, and improve animal care taking. Here’s Exactly What to Write to Get Top Dollar, Merchandising and Inventory Manager Inter­views, How To Follow Up After an Interview (With Templates! He … Builds character lol. They LIE about your dog liking doggy day camp and they don't always do the walks you pay for in the time that you want your dog walked! Thank you so much for sharing your experience! That's great to hear! It sounds like you have a great team! Thank you for taking the time to review. Half of my time was spent in Day Camp. Review this company. Pet age, health & vaccination requirements apply. At times services paid for by customers were not provided. I have been working at PetSmart full-time for more than a year, The people that work here genuinely care about animals and are enthusiastic about their jobs, which makes for a great atmosphere. 9,495,267 lives saved. At one point PetSmart was amazing: a focus on developing great leaders and a very cooperative enviroment. Glassdoor has 5,297 PetSmart reviews submitted anonymously by PetSmart employees. Thank you so much for taking the time. - once you get hired for part time, you’re pretty much not able to move up to full time. It’s relatively easy. There was one cat named Mr. Floofels that bit me while I was refilling his food. Thank you, again. There was bullying from Seniors (I was on the receiving end of this) and they were very cliquey. This created a very stressful environment as fights would break out. While I'm glad to hear you enjoyed working with pets, I'm this was your experience. Some animals aren't as friendly as others and sometimes the risk of an altercation is overshadowed by the paying customer. Thank you for taking the time to leave a review. Glassdoor has 5,297 PetSmart reviews submitted anonymously by PetSmart employees. Learn how to enable cookies. It's fairly new and very well kept. I easily do enough work for 2-3 people and am still payed just barely above minimum wage. New customers only. - working with the animals is always nice Co-workers were a toss up, most were difficult to work with. This review is for the PetSmart Pet Hotel. Hi, we appreciate you taking the time to leave a thoughtful review and share a bit about your life at PetSmart with us. Job Description ABOUT OUR HOTEL: Working at PetSmart is not a job, it's a community of those who work together for the love of pets. This is the employer's chance to tell you why you should work for them. Please contact the CareSmart line at 1-800-738-4693. All. Written proof is required. We'd like to hear more about your experience so we can be sure to address. The manager in the pet’s hotel is frowned upon in the ENTIRE store and is known for making up rules as she goes and putting on a fake attitude for the customers. Download the FREE PetSmart mobile app today & access your digital card, book services, get special offers & manage your account. The most upsetting part of this job, was seeing cats not being socialized twice a day like their charts specify or having them sit in a cage, with dirty boxes for long periods of time. I grew a lot. https://petsmart.pissedconsumer.com/petsmart-dog-boarding-17027/RT-C.html Fun meeting animals and getting to know the dogs that come in regularly. The Day Camps were usually overcrowded (15 max for small, 12 max for big). I take my puppy, Lola, here very often for doggy day camp. When my pay was increased to 10$, my hours got cut from 30 hrs to 15 hrs per week. This is the employer's chance to tell you why you should work for them. Thank you, again. 8am-5pm time slots were normally scheduled back to back. This will replace the current featured review for targeted profile. They were mostly boring, and I forgot to talk about them. We always appreciate hearing feedback from our associates and appreciate you taking the time. Please contact the CareSmart line at 1-800-738-4693. Overall petsmart by far was one of my favorite retail jobs … You got to interact and play with animals all day and rarely had to deal with people. - great support from co workers. #IBelongAtPetSmart #LifeAtPetSmart, Congratulations to Will Smith, PetSmart's Senior Vice President and Chief Marketing Officer, for being selected by The CMO Club as one of this year’s CMO Creativity and Storytelling Award winners! -Formed personal relationships with animals and owners, -Lots of unnecessary drama Managers played favorites with certain employees hours and times. Management is unprofessional, hours aren't guaranteed, open door policy is a joke. 8 Questions You Should Absolutely Ask An Interviewer, "The work itself is fine, but the company is meh", "I worked at Petsmart for almost 3 years", "Good job for first time workers or seasonal", "Good first time job that "builds character. I love this location! We appreciate all of our associates and the hard work and high energy they bring each day. I worked as a Pet Hotel Associate for 2 1/2 years (2015-2017). -The pets are adorable - Room for advancements & raises ( the first 3 months of work, I received 2 raises and a promotion) Thank you. As a PetsHotel employee, you should probably definitely complain about whichever store you went to with this. Hi, we appreciate you taking the time to leave a thoughtful review and share a bit about your life at PetSmart with us. Thank you for all that you do for the love of pets that come into the PetsHotel! I loved the management team, got to know the returning customers and their pets. I worked as a Pet Hotel Associate for 2 1/2 years (2015-2017). ), 7 of the Best Situational Interview Questions. Please feel free to connect with us via the CareSmart line at 1-800-738-4693 so we can chat with you further. PetSmart takes data privacy very seriously, so please be aware that PetSmart will never ask for personal information such as a driver’s license number or financial information prior to a candidate accepting an offer of employment. As much as this sounds like a lot, it’s not. Thanks, again! Many dogs were allowed in the play room regardless of the fact they werent very good with other dogs. Spend two minutes with us and Tracy below! We appreciate your feedback and taking the time to leave a thoughtful review. I have been working at PetSmart part-time for more than a year. 5 comments . Associates are welcome to learn more about Belonging at PetSmart or share their story the Belonging Page on the DISH. Thank you, again. Get the best pet supplies online and in store! We greatly value our associates and always want to ensure a safe environment. We are so glad to hear you had fun working with animals. As a 15 year associate, I can confirm that PetSmart does a fantastic job at growing and developing their people! Half of my time was spent in … There are some positions in the store that seemed good.) Today marks the first day of Hanukkah, and we'd like to wish everyone celebrating a peaceful and joyful holiday! Here’s Exactly What to Write to Get Top Dollar, Merchandising and Inventory Manager Inter­views, How To Follow Up After an Interview (With Templates! Managers were negligent over obvious health/safety hazards. Thank you for all that you did for the pets that came into the store while you were with PetSmart! Please contact the CareSmart line at 1-800-738-4693. We are always looking for ways to improve and absolutely consider all feedback. Today marks the first day of Hanukkah, and we'd like to wish everyone celebrating a peaceful and joyful holiday! 8am-5pm time slots were normally scheduled back to back. Although I was some of managements favorite, I find it unfair and there is a lot of it within the company. Quitting this job does not reflect my work ethic. Find in-store pet services like Grooming, … I applied online. I worked at PetSmart part-time for more than a year, Stressful, early morning, schedule, Too long in camp. We appreciate you sharing your experience! You share some great advice for both associates and management. Managers don’t give a crap about you. Glassdoor will not work properly unless browser cookie support is enabled. Some associates mistreated animals and supervisors didn't always discipline. It wasn't much of an interview. It would take the Managers months to do something, because they are to "busy" to call someone. In addition, I’ve seen unprofessional and sometimes down right illegal behaviors acted out in management just to keep the costumer’s business. Half of my time was spent in … PetSmart employees earn $30,000 annually on average, or $14 per hour, which is 75% lower than the national salary average of $66,000 per year.According to our data, the highest paying job at PetSmart is a District Manager at $101,000 annually while the lowest paying job at PetSmart is a … Thanks again! A lot of times camp would go over the maximum occupancy. We’ve always known Will had a gift for stand-out storytelling, and we’re so proud of all that he and his team have accomplished at PetSmart. Thank you for taking the time to leave a review! Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": true, "isEiHeaderFollowBtnDos2Enabled": false }, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, Current Employee - Pets Hotel Associate Lead, Former Employee - Senior Pets Hotel Associate, Former Employee - Pet Hotel Front Desk Associate, PetSmart Merchandising and Inventory Manager Jobs, 9 Attention-Grabbing Cover Letter Examples, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, Merchandising and Inventory Manager Salaries, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? We think PetSmart is an organization where every associate can thrive and cultivate a fulfilling career. We're sorry that this was your experience and would like to connect with you via the CareSmart line at 1-800-738-4693 to chat a bit more. Please feel free to contact the CareSmart line at 1-800-738-4693 to share more about your experience. Doesn’t practice the safety techniques she teaches when welcoming a new pet to the facility. Play with pets, fun work environment, meet alot of interesting people. We're thrilled to hear how much you love working at PetSmart! PetSmart is the trusted partner to pet parents and pets in every moment of their lives. PetSmart will donate up to $250,000 between PetSmart Charities and PetSmart Charities of Canada to help pets in need. Having a 15% discount was nice and getting 10$'s off (a monthly coupon) certain dog food brands was also nice to have. Please contact the CareSmart line at 1-800-738-4693 so we can understand a bit more. The process took 2 weeks. Bailey, the Golden Retriever, is really enthusiastic about the pet boarding services at PetSmart PetsHotel - and so are we! Please know, you can also share your thoughts via the CareSmart line at 1-800-738-4693. Boss is negligent. I have been working at PetSmart full-time for more than 8 years, Great coworkers and benefits for pet owners, Terrible upper management and Covid handling. This will replace the current featured review for targeted profile. ), 7 of the Best Situational Interview Questions. Are you sure you want to replace it? The information provided is from their perspective. During morning play times, employees would not follow specifics made by pet parents. We’ve always known Will had a gift for stand-out storytelling, and we’re so proud of all that he and his team have accomplished at PetSmart. Being in that room became exhausting and left me wanting to do other duties within my job title. Please check with your local PetSmart … Thank you for the feedback. Ability to build great customer relationships, working with the public, a plus for animal lovers, opportunity to g as in knowledge of front desk position, opportunity to utilize excellent customer service. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": true, "isEiHeaderFollowBtnDos2Enabled": false }, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, PetSmart Merchandising and Inventory Manager Jobs, 9 Attention-Grabbing Cover Letter Examples, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, Merchandising and Inventory Manager Salaries, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? Petsmart is a great place to work and a great place to move up. My hours were usually between 24 to 30 hrs a week. She shares her story of Belonging at PetSmart as she reflects on the beginning of the holiday season. Seniors and Managers would go out of their way to single me out and put me in camp, even when I would trade duties, like checking kennels and cleaning, with other employees. I'm sorry this was your experience with management. We appreciate you sharing your experience. I held a steady lifeguarding job for two years and decided to pick this one up on the off season. Thank you for the review! We think it's a pretty special place, as well! They are just wanting your money! Not all associates are honest, team players, hard workers, interested in working with public/dogs/cats. We'd like to understand your experience more to ensure we address some of the workplace concerns you mention. Huge turnover rate I worked at PetSmart part-time for more than 3 years. "". Free night discount applied at the register when checking out. We'd like to understand your experience more, as the safety of our pets is our #1 priority. Thank you for bringing this to our attention. #CMOawards #LifeAtPetSmart. I worked as a Pet Hotel Associate for 2 1/2 years (2015-2017). The amount matched for each entity based on donations received on December 1, 2020 is up to $236,000 in the U.S. and up to $14,000 in Canada. ... Hotel Senior Associate (Former Employee) - Ajax, ... Pet Care Associate (Former Employee) - Ajax, ON - 30 April 2018. I worked at PetSmart part-time for more than a year, -Loved all of the animals! You got to learn dog behaviors and see how they interacted between others. We'd like to understand your experience more. -My PetsHotel Manager was amazing and so fun to work for. How to Answer: What Are Your Strengths and Weaknesses? 8am-5pm time slots were normally scheduled back to back. Featuring pet sitting and boarding amenities for dogs & cats, we offer safe, comfortable accommodations for your four-legged friends. ... Petsmart - PetsHotel, former employee review (I quit) Apr 10, 2016 741 views . Eventually would see the regulars and you would get a opportunity to bond with pets. PetSmart Employee Reviews in Ajax, ON. It was a great job and there are times I regret leaving due to relocation. Glassdoor will not work properly unless browser cookie support is enabled. How to Answer: What Are Your Strengths and Weaknesses? JK (CEO) has done a fantastic job at providing clear direction and guidance to the company and I am proud to work for PetSmart! All animals must be vaccinated in order to ensure every human's and animal's safety. I'm sorry to hear this. Please feel free to connect with us via the CareSmart line at 1-800-738-4693 so we can chat with you further. Thank you, again, for sharing. Thank you, again! Our Accredited Pet Trainers teach fun & effective group & private classes through positive reinforcement. You must also show proof of your pet meeting state and local pet boarding vaccination requirements. Subject to availability. Thank you for taking the time to leave a review. Learn how to enable cookies. A great job to gain experience in customer service, and some leadership experience. Hello! I'm sorry to hear this has been your experience with management. learn more. Thank you for the review. We'd like to understand more so that we can address. But that all ended about 5yrs ago and every year we have been expected to do more work less subtitles I no longer feel I was given the tools required to succeed. There were constant miscommunications and under-staffing issues, especially during the holiday’s. I worked at PetSmart full-time for more than 3 years, Management was terribly not appreciative of employees. This is absolutely not in line with our values, and we'd like to understand more about your experience. Are you sure you want to remove this review from being featured for targeted profile? Please know, you can also contact the CareSmart line at 1-800-738-4693 with any concerns or questions. Your response will be removed from the review – this cannot be undone. The only time I would be relieved, were for breaks and lunch time. I’m sorry to hear this was your experience. Love the company, our values, and our culture. #HappyHanukkah This is Tracy, Field Director, HR – East. -Mistreatment of job position (Leaders would have PCS complete their job for them). If you are not a favorite, you will have no chance to move up in the company. Please contact the CareSmart line at 1-800-738-4693. - very understanding if you need time off It is not uncommon for us to have 100+ dogs staying with us and only 2 people left to do all of the closing tasks. It's the pets and pet parents that come into our stores that help to make life at PetSmart so special. I have been working at PetSmart part-time for less than a year. I have been working at PetSmart part-time for less than a year, They are very understanding about anxiety problems and help accommodate for your needs. They are very understanding about anxiety problems and help accommodate for your needs Petsmart review with 5 Comments: Boss is negligent. Your response will be removed from the review – this cannot be undone. However, we prefer vaccinations be administered 10-14 days before check-in to ensure maximum efficiency. It's easy to get stuck in the same position for years - advocate for yourself so that you are not looked over for promotions or advancement. Spend two minutes with us and Tracy below! I can assure you, we care a great deal about our associates, and we committed to providing the best quality of service. Cats are also ignored there! My hours were usually between 24 to 30 hrs a week. Thank you for all you did for pets and pet parents! It was easy to have a second job as you could sign a availability slip, with specific times. -Cockroaches (generally unsanitary) It is a good first time job, but only if it's for short term. Job Title. While yes, we only have one employee at night (9-6), they can interact and clean up after the animals, and boarding can only hold 12-15 cats and about 40-50 dogs. Thank you, again. You raise some concerns are not in line with our values. It was difficult to even get people to work together because of the drama between Seniors and Co-workers. I will share your feedback with the appropriate teams. ". My hours were usually between 24 to 30 hrs a week. (A big percentage of the staff that was hired for the pet hotel requested a position change and transfered to the salon for pets. We appreciate the feedback. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you. Can be rewarding working with pets. Extra play time (which are paid for) were not utilized or cut short. The information provided is from their perspective. Petsmart Pet Hotel is a terrible place to leave your pet! I also took care of cats. Apply to Retail Sales Associate, Store Manager, Hotel Manager and more! Excludes packages & all add-ons. Offer valid on PetSmart.com through December 4th, 2020 @ 6:30 am EST. Your store environment sounds wonderful! 8 Questions You Should Absolutely Ask An Interviewer, "Always busy, and never having too bad of a time. Thank you, again. I worked at PetSmart full-time for more than a year. I worked at PetSmart full-time for more than a year, Corporate structure has profits above the dogs and pet parents. This is not in line with our values, and we take this type of feedback seriously. The assistant manager called in a few people and just told us how the hotel works and then said she'd call us soon and I still haven't heard back. Safety-certified Hotel Hosts; Pets Eat Free - complimentary meals from Royal Canin® Full-service amenities; book now > Select locations. Appreciate hearing directly from our associates and always want to remove this review for! Only time i would be relieved, were for breaks and lunch time around again they understaffed... Address some of the holiday season maximum occupancy all feedback Corporate structure profits... Got cut from 30 hrs a week Situational Interview Questions my job title people and am still payed just above! Services paid for by customers were not petsmart pet hotel job review socialized with the appropriate teams in the store that seemed good ). Were usually between 24 to 30 hrs to 15 hrs per week of interesting.! Advice for both associates and an on-call veterinarian animals and supervisors did n't always.... The register when checking out end of this ) and they were mostly,... Us ) ) in July 2015 share your feedback with the appropriate teams connect with us the. Was bullying from Seniors ( i quit ) Apr 10, 2016 741 views between PetSmart Charities of Canada help. Are your Strengths and Weaknesses the PetsHotel partner to pet parents overcrowded ( max. Because they are to `` busy '' to call someone at PetsHotel welcome to our full-service for... ( i was some of managements favorite, you can also share your feedback and taking the to... Cut from 30 hrs a week with certain employees hours and times had working! You do for the staff always provide report cards which i love to read Associate. Valid on PetSmart.com through December 4th, 2020 @ 6:30 am EST Center program. Our culture animals is always nice - very understanding if you are not in line with our values and! And left me wanting to do something, because they are to `` busy '' call... Break out must be vaccinated in order to ensure maximum efficiency it 's always helpful to hear how you... And all staff members are kind and lend a helping hand when ever needed eventually would see the regulars you. Associates and an on-call veterinarian to make life at PetSmart or share their story the Belonging on... I had to contact the CareSmart line at 1-800-738-4693 to share more about Belonging at!... You mention best quality of service PetSmart PetsHotel, explore our boarding day... Vaccination requirements and supervisors did n't always discipline mistreated animals and supervisors did n't discipline. Love to read got to know the dogs and cats featuring 24/7 safety-certified associates management. Good. so glad to hear this has been your experience small, 12 max for big ) named Floofels... We are always looking for ways to improve and absolutely petsmart pet hotel job review all feedback your order Statement... Must be vaccinated in order to ensure maximum efficiency animal 's safety your pet very for! A new pet to the facility having Too bad of a time, got to learn behaviors... Know NOTHING about cats and their pets the risk of an altercation is overshadowed by the paying.., most were difficult to work together because of the best employer we can understand bit. Worked as a pet Hotel is a good first time job, but only if 's... Co-Workers were a toss up, most were difficult to even get people to work.! Of interesting people of interesting people the DISH interested in working with pets a very environment. How to Answer: What are your Strengths and Weaknesses and lend a helping hand when needed! You could sign a availability slip, with specific times time was spent in day camp prefer... Four-Legged friends they werent very good with other dogs -Loved all of our pets is #! A toss up, most were difficult to even get people to with... Petsmart with us organization where every Associate can thrive and cultivate a career. Their story the Belonging Page on the beginning of the dog ’ s were not or. We always appreciate hearing directly from our associates and management confirm that PetSmart does a fantastic job growing. Amenities for dogs & cats, we care a great place to work together of... This one up on the DISH with 5 Comments: Boss is negligent hrs... Shares her story of Belonging at PetSmart with us happier pet response will be removed from the review – can! They know NOTHING about cats and petsmart pet hotel job review kitty kottage is the size of a time the partner. For you hear from the review – this can not be undone a fulfilling.... Is overshadowed by the paying customer breaks and lunch time the review – this can not be.. Apr 10, 2016 741 views this review is for the PetSmart Hotel! Only to be the best quality of service morning, schedule, Too long in camp store Manager Hotel... For taking the time this can not be undone 'm glad to hear from team... Floofels that bit me while i 'm sorry to hear you had working... Of a small walk in closet good with other dogs animals all day and rarely had to contact Careline! Petsmart petsmart pet hotel job review Hotel pay was increased to 10 $, my hours were usually between 24 30... Are paid for ) were not well socialized with the group that came the. For you all associates are honest, team players, hard workers, interested in working pets... Some leadership experience altercation is overshadowed by the paying customer my time was spent in day.! Dogs & cats, we appreciate your feedback and taking the time to leave thoughtful. Report cards which i love to read more to ensure every human 's and animal safety. To observe pet behavior, and we committed to providing the best Situational Interview Questions this created very.
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